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Send us an email

Complete the form below and provide as much information as possible. If your question concerns an existing order, please include your order number in the message.

Contact Us

We’re here to help. If you have a question about a product, order, payment, delivery, return, or refund, please contact our customer support team using the form or contact information below. We aim to respond within 1–2 business days.

hello@poulanker.com

Phone number:+1 820-787-8481

Business Address: 216 Murray School Rd Pottstown, PA 19465 United States

Business Hours:
Monday–Friday: 9:00 AM–6:00 PM Eastern Time (ET)
Saturday–Sunday: Closed

Messages received outside our normal support hours will be reviewed on the next business day.
Please contact us before sending a return. Products sent without prior return authorization may not be accepted or processed.